Shipping
Complimentary U.S. shipping.
Standard shipping is free within the United States. In-stock pieces are normally prepared and dispatched within 5–7 business days. Pre-order or specially arranged pieces use the timing confirmed before payment. Tracking is sent when available.
Returns
A clear path if something is wrong.
If a piece arrives damaged, defective, materially different from its description, or incorrect, contact VARNA within five calendar days of delivery. Keep the item unused and in its original packaging until written instructions are provided.
Handmade character
Made one at a time.
Small variations in finish, texture, engraving, embroidery, bead placement and color are part of handcrafted work. Review the complete store policy before ordering.